Help desk features don’t support just email communication, they translate to other communication channels as well. To keep the energy levels up, agents can hit pause to take a break and use notes and tags to stay on track when they get back. Rank agents for their performance and use gamification features to create a thriving help desk environment. You can automate tasks and reply faster with features such as canned messages or predefined answers. LiveAgent can help with many customer support tasks, cut through the clutter and organize your customer communication so it can be efficiently solved. Kerio Connect is able to be integrated with the LiveAgent help desk system for enhanced customer support capabilities that many help desks require to do their job efficiently. KERIO CONNECT SUPPORT SOFTWAREThe software can be set up and installed in just 10 minutes and it makes your communication safe with an antivirus and SPAM filters. It’s very affordable and easy to set up, maintain, and manage even for companies with smaller IT teams. Kerio Connect serves as the ideal collaboration platform and email server solution for small and midsized businesses. Email is a vital part of this integrated workflow. It offers a selection of features for collaboration such as scheduling, contact management, and shared calendar. It’s functional on Windows, Mac OS, and Linux platforms. Kerio Connect is an all-in-one solution for collaboration with email server capabilities.
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